Rapid support to ensure maximum security

Telephone support, and a reaction time in case of faults within four hours on working days: the service package Premium 4 h gives you full support for full peace of mind.

With the service package Premium 4 h, you enjoy free access to the Worldline help desk. Our expert support team will provide you with all the information you need to operate your payment terminals and will help you solve simple problems over the phone.

If necessary, our service technicians can be with you on your premises within a reaction time of four hours. What’s more, the automatic software updates included in the Premium 4 h service package ensure that your payment terminals always meet the highest standards of security.

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