Global security threats are constantly changing and the security of our retailers continues to be our top priority. In this context the SSL certificates of Saferpay are being updated.
The change of the certificate for the Saferpay test environment (test.saferpay.com) will be carried out on 14. August 2018.
The change of the certificate for the productive system (www.saferpay.com) will be carried out on September 4, 2018.
In most cases no measures need to be taken. The change should have no effect on your system and the sale, as certificates are usually managed and verified automatically.
In certain cases however, the server, on which your e-commerce solution is installed, does manage the certificates manually, in what is known as a “Trust Store”. In this case all trustworthy certificates must be updated in this Trust Store to make sure that the server continues to trust the concerned web services. If the new Saferpay certificates are not stored in the Trust Store your system will not be able anymore to communicate with Saferpay after the certificate change.
Should you not be sure whether your system uses a local Trust Store than please contact your system administrator or shop operator, in order to ensure that, if needed, the certificates are updated to your Trust Store in due time.
The certificate update also includes a change of the used root certificate. The normal operating system updates do ensure that new root certificates are known. However, you should check this point as well.
All systems that specifically check athe current valid certificate. For example, if you have entered this manually in your own keystore or truststore. In all other cases, the new certificate will automatically be accepted as trustworthy.
Please contact your system administrator or shop operator.
This will depend on your OS or server architecture, the used trust-store and the method of renewing certificates used in the truststore. For installation instructions, please contact your system administrator or the support service for your operating system.
No. Website certificates are automatically validated by the browser issuers and certificate Authorities, irrespective of the OS used. No action is needed.
No. Website certificates are automatically validated by the browser issuers and certificate Authorities, irrespective of the OS used. No action is needed as long as the current OS updates are installed.
It does not matter whether you need to import the certificate into a trust-store or whether you use the automatic validation. In both cases you can continue using the existing plugin.
Using the Saferpay .Net or JAVA Client. it is only necessary to update the certificate if your system specifically checks the current valid certificate. For example, if you have entered it manually in your own key-store or trust-store.
No. You don't need to create a new key directory. The keys do stay valid.
No. Only test.saferpay.com and www.saferpay.com are affected.
Do you have questions about your online shop? Here you will find useful tips, handy tricks and the answers to frequently asked questions. If you cannot find an answer to your question, please do not hesitate to contact us.
It is important to us that everything runs smoothly. Our support team is happy to help you integrate Saferpay.
Saferpay Support Team
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Saferpay Integration Team
Do you require assistance with the technical integration of Saferpay? If so, contact our Integration Team: