The service package with seamless support
The perfect solution for customers with the most exacting demands: as part of the service package Premium 4 h+, our support team offers you telephone support, and any faults are being taken care of within a reaction time of four hours.
The service package Premium 4 h+ literally provides continuous support: we place our services at your disposal and offer you the latest information about our products, advise you on how to operate your payment terminals, and give you tips for solving problems yourself.
If a fault needs to be repaired on your premises, our technicians can be with you within a reaction time of four hours to provide top-quality support – 365 days a year. The service package Premium 4 h+ from SIX offers you a range of additional benefits, such as free software updates to ensure that your payment terminals automatically meet the highest standards of security at all times.
At SIX, it doesn’t matter how large or small your company is or what sector you operate in: you can choose from a broad range of secure, reliable and efficient payment terminals to find your ideal cashless payment solution.
SIX guarantees all-round acceptance, enabling your customers to pay with any major credit or debit card or a mobile payment service of their choice. We are also adding new services all the time. This enhances customer satisfaction and increases the chance of impulse buys.
Our comprehensive range of service packages means SIX can offer you precisely the kind of support your company needs. So no matter what happens, you can rely on our professional assistance anytime, anywhere!