Card acceptance any time, anywhere and innovative solutions for online and mobile payments: Worldline provides cashless payment services tailored exactly to the requirements of your customers.
Cashless payment pays off – for your business, too. No matter what industry you’re in, Worldline will always offer you the right solution for cashless payment – precisely tailored to your specific industry requirements.
A partner you can rely on at all times.
Our Service & Support area has all the answers to your questions, along with supplies and promotional materials for your POS and a range of information about all Worldline products and services.
Are you looking for detailed information on SIX Payment Services products, services, policies or regulations? You can find everything you need to know here with just one click – including topics concerning security, 3-D Secure, contactless payments, payment terminals, card acceptance and value-added solutions.
Results of the Online Retailer Survey 2022
The Zurich University of Applied Sciences surveyed over 625 online retailers again this year to shed light on the trends and challenges in e-commerce. Following the Coronavirus boom years of 2020 and 2021, growth among Swiss online retailers has now slowed somewhat. The growth rates have reached about the same level as before the crisis.
This question was examined more closely in this year’s study. According to the study, the quality of the products and services offered and the exclusivity of these are among some of the success factors. In addition, successful online shops score top marks with a customer-friendly user experience and the use of optimised digital marketing. The payment solution is also one of the success factors. For example, large and successful online merchants offer a wider choice of payment methods than on average.
Payment on account, TWINT and credit cards account for the largest share of the total turnover of online shops. The fact that mobile payment is gaining ground among payment methods is shown by the fact that TWINT, along with Klarna, has been able to gain massive market share and importance among merchants. TWINT became the second most important payment method in Switzerland in 2022, which was made possible not least by the strong presence of the uniform QR code developed by Worldline for online and stationary retail. But mobile payment methods such as Apple Pay and Google Pay, which can be offered in e-commerce via the Worldline e-payment solution Saferpay, are also continuing to gain in popularity this year.
As in other areas of the economy, the major challenges in e-commerce are currently goods procurement and the skilled worker shortage.
The fifth “Online Retailer Survey 2022” was conducted by the Institute of Marketing Management at the ZHAW School of Management and Law. 625 online shops from various sectors took part in the survey, the majority of them from Switzerland.
Download free study now