Branch office
PAYONE GmbH
Lyoner Straße 9
D-60528 Frankfurt am Main

Telephone
+49 69 95 90 92 160

Fax
+49 69 95 90 92 260

E-Mail
kundenservice-de@six-payment-services.com

Website
https://www.six-payment-services.com

Managing Director:
Niklaus Santschi, Frank Hartmann, Björn Hoffmeyer, Roland Schaar

Chairman of the Supervisory Board:
Ottmar Bloching

Regulatory authority:
The PAYONE GmbH is authorised and supervised as a payment institution by the Federal Financial Supervisory Authority, Graurheindorfer Straße 108 in 53117 Bonn.

Commercial Register:
Amtsgericht Frankfurt/Main

Commercial register number:
HRB 116860

VAT ID:
DE185996311

Bank account:
Postbank
IBAN: DE50370100500555599505
BIC: PBNKDEFF

Office branch
PAYONE GmbH
Austrian branch
Marxergasse 1B
A-1030 Vienna

Telephone
+43 1 717 01 - 0

Fax
+43 1 717 01 - 3000

E-Mail
info.austria@six-payment-services.com

Website
https://www.six-payment-services.com

 

Representative:
Andreas Labner, Christian Renk

Commercial register court:
Handelsgericht Wien

Company register number:
FN 366044 a

VAT ID:
ATU45862008

Regulatory authority:
The PAYONE GmbH is authorised and supervised as a payment institution by the Federal Financial Supervisory Authority, Graurheindorfer Straße 108 in 53117 Bonn.

Bank account:
Bank Austria Creditanstalt AG
IBAN: AT89 1100 0004 0412 0800
BIC: BKAUATWW

Office address
SIX Payment Services (Europe) S.A.
Austrian branch
Marxergasse 1B
A-1030 Vienna

Postal address
SIX Payment Services (Europe) S.A.
Austrian branch
P.O. Box 574
A-1011 Vienna

Telephone
+43 1 717 01 - 0

Telefax
+43 1 717 01 - 3000

E-Mail
info.austria@six-payment-services.com

Website
https://www.six-payment-services.com

Court responsible for company register
Handelsgericht Wien

Company register no.
FN 496994 z, HG Wien

VAT no.
ATU73496102

Financial Market Authority
Commission de Surveillance du Secteur Financier/CSSF
283, route d’Arlon
L-1150 Luxembourg

Bank Account Details
Bank Austria Creditanstalt AG
IBAN: AT89 1100 0004 0412 0800
BIC: BKAUATWW

Office address
SIX Payment Services (Europe) S.A.
10, rue Gabriel Lippmann,
L-5365 Munsbach

Telephone
T +352 355 66 1

E-Mail
commercial.lux@six-payment-services.com

Website
http://www.six-payment-services.com

Commercial register
Commercial register of Luxembourg

Company register no.
B144087

Financial Market Authority
Commission de Surveillance du Secteur Financier/CSSF
283, route d’Arlon
L-1150 Luxembourg

Licence no.
06/10

Office and postal address
SIX Payment Services Ltd
Hardturmstrasse 201
CH-8005 Zurich

Telephone
+41 58 399 9111

E-Mail
info.ch@six-payment-services.com

Website
http://www.six-payment-services.com

Commercial register
Commercial register office of the canton of Zurich

Company register no.
CHE‑105.855.222

Office address
SIX Payment Services (Europe) S.A.
Belgium Branch
10, rue Gabriel Lippmann,
L-5365 Munsbach

Telephone
T +32 2 808 63 49

E-Mail
cs_benelux@six-group.com

Website
http://www.six-payment-services.com

Office address
SIX Payment Services (Europe) S.A.
10, rue Gabriel Lippmann,
L-5365 Munsbach

Telephone
T +385 99 5015 605

E-Mail
office.croatia@six-payment-services.com

Website
http://www.six-payment-services.com

Office address
SIX Payment Services (Europe) S.A.
Czech Branch
10, rue Gabriel Lippmann,
L-5365 Munsbach

Telephone
T +420 228 881 462

E-Mail
customerservice.ch@six-payment-services.com

Website
http://www.six-payment-services.com

Office address
SIX Payment Services (Europe) S.A.
Hungarian Branch
10, rue Gabriel Lippmann,
L-5365 Munsbach

Telephone
T +36 1 490 0234

E-Mail
info.hu@six-payment-services.com

Website
http://www.six-payment-services.com

Office address
SIX Payment Services (Europe) S.A.
Italian Branch
10, rue Gabriel Lippmann,
L-5365 Munsbach

Telephone
T +39 02 762 601 75

E-Mail
info.it@six-payment-services.com

Website
http://www.six-payment-services.com

Office address
SIX Payment Services (Europe) S.A.
Dutch Branch
10, rue Gabriel Lippmann,
L-5365 Munsbach

Telephone
T +31 20 808 7596

E-Mail
customerservice.ch@six-payment-services.com

Website
http://www.six-payment-services.com

Office address
SIX Payment Services (Europe) S.A.
Polish Branch
10, rue Gabriel Lippmann,
L-5365 Munsbach

Telephone
T +48 22 457 75 20

E-Mail
info.pl@six-payment-services.com


Website
http://www.six-payment-services.com

Office address
SIX Payment Services (Europe) S.A.
UK Branch
10, rue Gabriel Lippmann,
L-5365 Munsbach

Telephone
T +44 (20) 3261 0152

E-Mail
customerservice.ch@six-payment-services.com

Website
http://www.six-payment-services.com

Commercial register
Commercial register of Luxembourg

Company register no.
B144087

Financial Market Authority
Commission de Surveillance du Secteur Financier/CSSF
283, route d’Arlon
L-1150 Luxembourg

Licence no.
06/10


Complaint to SIX Payment Services

Our primary focus is the satisfaction of our customers. If we didn’t fulfill your expectations, please bring your complaint to our attention.
A good way to submit your complaint is the contact form above.

Alternatively, a complaint can be resolved at any time with the assistance of an external party in accordance with the contact details below.