Imprint Branch office PAYONE GmbH Lyoner Straße 9 D-60528 Frankfurt am Main Telephone +49 69 95 90 92 160 Fax +49 69 95 90 92 260 E-Mail kundenservice-de@six-payment-services.com Website https://www.six-payment-services.com Managing Director: Niklaus Santschi, Frank Hartmann, Björn Hoffmeyer, Roland Schaar Chairman of the Supervisory Board: Ottmar Bloching Regulatory authority: The PAYONE GmbH is authorised and supervised as a payment institution by the Federal Financial Supervisory Authority, Graurheindorfer Straße 108 in 53117 Bonn. Commercial Register: Amtsgericht Frankfurt/Main Commercial register number: HRB 116860 VAT ID: DE185996311 Bank account: Postbank IBAN: DE50370100500555599505 BIC: PBNKDEFF Office branch PAYONE GmbH Austrian branch Marxergasse 1B A-1030 Vienna Telephone +43 1 717 01 - 0 Fax +43 1 717 01 - 3000 E-Mail info.austria@six-payment-services.com Website https://www.six-payment-services.com Representative: Andreas Labner, Christian Renk Commercial register court: Handelsgericht Wien Company register number: FN 366044 a VAT ID: ATU45862008 Regulatory authority: The PAYONE GmbH is authorised and supervised as a payment institution by the Federal Financial Supervisory Authority, Graurheindorfer Straße 108 in 53117 Bonn. Bank account: Bank Austria Creditanstalt AG IBAN: AT89 1100 0004 0412 0800 BIC: BKAUATWW Liability pursuant https://www.six-payment-services.com/haftungsausschuss Office address SIX Payment Services (Europe) S.A. Austrian branch Marxergasse 1B A-1030 Vienna Postal address SIX Payment Services (Europe) S.A. Austrian branch P.O. Box 574 A-1011 Vienna Telephone +43 1 717 01 - 0 Telefax +43 1 717 01 - 3000 E-Mail info.austria@six-payment-services.com Website https://www.six-payment-services.com Court responsible for company register Handelsgericht Wien Company register no. FN 496994 z, HG Wien VAT no. ATU73496102 Financial Market Authority Commission de Surveillance du Secteur Financier/CSSF 283, route d’Arlon L-1150 Luxembourg Bank Account Details Bank Austria Creditanstalt AG IBAN: AT89 1100 0004 0412 0800 BIC: BKAUATWW Office address SIX Payment Services (Europe) S.A. 10, rue Gabriel Lippmann, L-5365 Munsbach Telephone T +352 355 66 1 E-Mail commercial.lux@six-payment-services.com Website http://www.six-payment-services.com Commercial register Commercial register of Luxembourg Company register no. B144087 Financial Market Authority Commission de Surveillance du Secteur Financier/CSSF 283, route d’Arlon L-1150 Luxembourg Licence no. 06/10 Office and postal address SIX Payment Services Ltd Hardturmstrasse 201 CH-8005 Zurich Telephone +41 58 399 9111 E-Mail info.ch@six-payment-services.com Website http://www.six-payment-services.com Commercial register Commercial register office of the canton of Zurich Company register no. CHE‑105.855.222 Office address SIX Payment Services (Europe) S.A. Belgium Branch 10, rue Gabriel Lippmann, L-5365 Munsbach Telephone T +32 2 808 63 49 E-Mail cs_benelux@six-group.com Website http://www.six-payment-services.com Office address SIX Payment Services (Europe) S.A. 10, rue Gabriel Lippmann, L-5365 Munsbach Telephone T +385 99 5015 605 E-Mail office.croatia@six-payment-services.com Website http://www.six-payment-services.com Office address SIX Payment Services (Europe) S.A. Czech Branch 10, rue Gabriel Lippmann, L-5365 Munsbach Telephone T +420 228 881 462 E-Mail customerservice.ch@six-payment-services.com Website http://www.six-payment-services.com Office address SIX Payment Services (Europe) S.A. Hungarian Branch 10, rue Gabriel Lippmann, L-5365 Munsbach Telephone T +36 1 490 0234 E-Mail info.hu@six-payment-services.com Website http://www.six-payment-services.com Office address SIX Payment Services (Europe) S.A. Italian Branch 10, rue Gabriel Lippmann, L-5365 Munsbach Telephone T +39 02 762 601 75 E-Mail info.it@six-payment-services.com Website http://www.six-payment-services.com Office address SIX Payment Services (Europe) S.A. Dutch Branch 10, rue Gabriel Lippmann, L-5365 Munsbach Telephone T +31 20 808 7596 E-Mail customerservice.ch@six-payment-services.com Website http://www.six-payment-services.com Office address SIX Payment Services (Europe) S.A. Polish Branch 10, rue Gabriel Lippmann, L-5365 Munsbach Telephone T +48 22 457 75 20 E-Mail info.pl@six-payment-services.com Website http://www.six-payment-services.com Office address SIX Payment Services (Europe) S.A. UK Branch 10, rue Gabriel Lippmann, L-5365 Munsbach Telephone T +44 (20) 3261 0152 E-Mail customerservice.ch@six-payment-services.com Website http://www.six-payment-services.com Commercial register Commercial register of Luxembourg Company register no. B144087 Financial Market Authority Commission de Surveillance du Secteur Financier/CSSF 283, route d’Arlon L-1150 Luxembourg Licence no. 06/10 Complaint to SIX Payment ServicesOur primary focus is the satisfaction of our customers. If we didn’t fulfill your expectations, please bring your complaint to our attention. A good way to submit your complaint is the contact form above. Alternatively, a complaint can be resolved at any time with the assistance of an external party in accordance with the contact details below. 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