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This page contains all user guides along with a wealth of other documents, forms and information about our products and services.

293 results

Discover card security features

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Przeprowadzenie manualnych transakcji

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M-Budget

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SIX Tax Strategy

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yoximo

User guide - yoximo MOBILE

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LANE 5000 PINPAD - Integrated terminal with a large display

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cCredit

cCredit Management Console (cMC)

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cCredit – The integrated solution for cashless payments across Europe

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DESK 3500 COMPACT - The fast and compact terminal

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Billing Notice Account Statement CH

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Billing Notice Recap EU

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Delivery Report Detailed EU

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Reimbursement Account Statement CH

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DCC Report EU

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Delivery Report Summary CH

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Reimbursement Summary / Abrechnungsinformation

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Delivery Report Summary EU

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DCC Report CH

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Reimbursement Unblending

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Billing Notice Recap CH

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Reimbursement Recapitulation CH

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Reimbursement Recapitulation EU

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Delivery Report Detailed CH

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Reimbursement Detailed CH

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Billing Notice Account Statement EU

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Reimbursement Detailed / Abrechnungsinformation

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Billing Notice Summary

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Reimbursement Summary CH

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Reimbursement Summary EU

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Reimbursement Commission

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Reimbursement Detailed EU

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Payment solutions for unattended points of sale and special applications

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What is a pre-authorization?

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Mobile Voucher

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PostFinance

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Masterpass

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UnionPay

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Cirrus

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Sunrise

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Bancomat

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American Express

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JCB

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Salt

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Mastercard

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BonusCard

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Swisscom

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Visa

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Maestro

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yallo

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Alipay

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Diners Discover

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SIX Payment Services

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V PAY

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DCC

Formularz zwrotu dla posiadacza karty, Polish

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DCC

Potwierdzenie dla Visa Europe i Mastercard International, Polish

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Marketplaces

Payment Solutions for Online Marketplaces

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Kurzanleitung VX 680 touch&go und VX 820 touch&print, German

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Diners Club

Beyer Chronometrie: Higher sales with the acceptance of the Diners Club card

“Diners Club members expect their card to be welcome everywhere – including Beyer Chronometrie.” - Markus Baumgartner, Sales Manager, Beyer Chronometrie AG

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The most important Ingenico iCT220, iPP320 and iWL250 functions

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The most important Ingenico iCT220, iCT250 and iWL250 functions

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ICT220 & IPP220, ICT250, i5100, ML30, IPP350, EFT930, IWL250

Terminal Services Overview

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ICT220 & IPP220, ICT250, i5100, ML30, IPP350, EFT930, IWL250

Terminal Services Overview

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Giftcard Easy – Instructions for the layout of your individual Giftcard Easy

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MRX v1.5 Specification

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Swissbiomechanics: Never Change a Winning Team!

“The good experience we’ve had with SIX Payment Services encouraged us to extend our existing acquiring contract. As they say, you should never change a winning team!” - Christian Kryenbühl, Management, Swissbiomechanics AG

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DCC

Gundel Restaurant: DCC makes our customers feel at home

“Dynamic Currency Conversion (DCC) lets us offer our international customers genuine added value. Today one in every two guests takes advantage of DCC and profits from the exchange rate guarantee. That’s worthwhile – for us as a restaurant too.” - Attila Bándoli, Co-Managing Director, Gundel Restaurant in Budapest (Hungary)

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UnionPay security features

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davinci VENDING

Bedienungsanleitung davinci VENDING, German

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Service packages for payment terminals

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Order form for technical terminal changeover with a change of acquirer

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yoximo

yoximo Mobile - The flexible and hard-working terminal

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yoximo

The most important yoximo functions

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yomani, yoximo, xenta, xentissimo

Terminal Services Overview

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Connecting a payment terminal with WLAN - Checklist

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yomani, yoximo, xenta, xentissimo

Terminal Services Overview

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Checklist - Integration Saferpay Payment Page

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Saferpay Business

Checklist - Integration Saferpay Business

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topas PMS

topas PMS - Your finance management portal for card-based payment transactions

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Move 3500 MOBILE - Pocket-sized portable terminal

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MOVE 3500 MOBILE - Pocket-sized portable terminal

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The most important functions of Desk 3500 COMPACT; Move 3500 MOBILE

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Best practices for e-commerce merchants

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3-D Secure procedure for your online shop

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Distance paying with Visa, Mastercard, Diners Club, Discover and Maestro

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Saferpay

Saferpay – supported payment methods and acquirers

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Delivery of goods and services in the United States of America

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MRXD v1.5 Specification

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MRX v1.5 Sample EU

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MRXD v1.5 Sample EU

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MRXD v1.5 Sample AT

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MRX v1.5 Sample AT

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SBB: The smartphone as a ticket dispenser for greater flexibility while travelling

“The strong growth of smartphone is increasing the importance of m-commerce. Just look around on our trains and you’ll see: more and more guests show their mobile tickets to the conductor on their mobile phones, instead of classic paper tickets.” - Roger Grüring, SBB, Head of E-Marketing & E-Platforms

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Information sheet on the PA-DSS security standard

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Top Account service package - Terminal operation & troubleshooting

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Servicepakete für Bankomat-Kassen, German

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VX Bankomat-Kassen - Alles für den bargeldlosen Zahlungsverkehr, German

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MRXD v1.5 Sample CH

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MRX v1.5 Sample CH

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Gutschrift und Abrechnung Ihrer SEPA Überweisung von SIX Payment Services (Netto Settlement), German

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Manual MRX XML-Format , German

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TIM: The SIX ECR Integration Module

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MPD (Multi Protocol Driver) Manual-1.12,MPD - Technical Specification

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TIMApi Implementation Guide

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w.1.03 TIM Server Setup Guide

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Manual MRX CSV-Format, German

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Abwicklungsrichtlinien Fernabsatz, German

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Abwicklungsrichtlinien - Zahlungen via Kredit- und Debitkarten sowie spezielle Geschäftsfälle, German

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Certificate - Payment Card Industry Data Security Standard

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Verified by Visa

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Samsung Pay

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Mastercard Identity Check

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Visa Electron

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TWINT

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American Express - Allgemeine Bedingungen für Vertragspartner, German

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Mit DCC zu Ihrer Provisionsgutschrift, German

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Zahlungslösungen für Ihren Verkaufspunkt, German

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Indicative Card Scheme Fee Rates Slovenia

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Switzerland Intra-Country Interchange and Service Fees

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JCB Interchange Overview

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Complaint Handling Policy

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Payment procedure and monetary flow

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Checklist - Connecting a terminal to a broadband Internet

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DCC

Visszatérítési űrlap kártyabirtokosok számára, Hungarian

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Purchase with Cash Back (PwCB) - Confirmation for visa Europe and Mastercard international

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Identification duties in relation to the anti-money laundering law – Data record update

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Change form for Merchants

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Payment Service Provider switching form

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Manual Transaction Capture

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Meghatalmazás, Hungarian

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Anulowanie preautoryzacji/rezerwacji, Polish

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DCC

Refund form for cardholders

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PCI DSS

Checklist for reviewing PCI DSS compliance

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Cancellation of Pre-Authorizations/Reservations

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Dostawca Usług Płatniczych – Formularz zmiany, Polish

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Verification of Cardholder Information (Visa, Mastercard)

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A kártyabirtokos adatainak ellenőrzése (Visa, MasterCard), Hungarian

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Kézi tranzakció nyilvántartás, Polish

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Purchase with cash Back (PwcB) - Potwierdzenie dla Visa Europe i Mastercard International, Polish

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Change form for Merchants

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Registration form to myPayments

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Access Authorizations

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DCC

Refund form for cardholders

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Change form for merchants

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DCC

Megerősítés a Visa Europe és a MasterCard International számára, Hungarian

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Formularz dotyczący skonfiskowanych i pozostawionych kart, Polish

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DCC

Refund form for cardholders

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Form for Confiscated Cards

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Luxembourg

Obligations d’identification en relation avec la loi anti-blanchiment - Actualisation des données, French

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Identification duties in relation to the anti-money laundering law – Data record update

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Formularz zmian dla Akceptanta, Polish

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Order Forms Terminalshop

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Sprawdzanie danych posiadacza karty (Visa, MasterCard), Polish

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Előengedélyezés/foglalás törlési kérelem, Hungarian

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Megerősítés a Visa Europe és a MasterCard International számára, Hungarian

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Power of Proxy

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Pełnomocnictwa, Polish

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DCC

Refund form for cardholders

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MPD - White Paper

EFT/ECRPOS-Interface

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version 1.5

MPD - integrators test script for the attended point of sales

POS Integration with MPD

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Everything you need to know about the Multi Protocol Driver (MPD)

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xenta

User guide: xenta COMPACT

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The most important xenta/xentissimo functions

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xenta

User guide: xenta PINPAD

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xenta

User guide: xenta AUTONOM

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xenta

Installing the turntable/fixing plate

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DCC

Pay with your home currency using DCC

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DCC

DCC in e-commerce (EUR)

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DCC

Instructions for presence business

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Service overview

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Visa Security Features

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xentissimo

User guide: xentissimo mobile GPRS/WLAN

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iEx – the modern way of network operation

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Luxembourg Airport: A fast and fully integrated payment platform for parking facilities

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Żabka Polska: Customized and individual – even with 2,600 payment terminals

“Thanks to SIX Payment Services, our customers can pay for their purchases and take care of bills with a payment card in all 2,600 Zabka store locations. I am enormously pleased and proud to say that we are the first and only retail chain in Poland to offer this service.” - Artur Szymoniak, Services Development Director, Żabka Polska S.A.

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UnionPay

Casagrande & Co: Higher sales and customer satisfaction thanks to UnionPay

“In our experience, customers of our souvenir and watch specialty stores frequently purchase significantly more when using a payment card than when paying cash. Credit and debit cards always drive sales.” - John Casagrande, Co-Owner of Casagrande & Co., Lucerne, Switzerland

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Mövenpick: Strategic investment for maximum impact

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Amway: Top security and regional flexibility in a single solution

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TWINT

TWINT – More than a payment solution

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Contactless: Le paiement n'a jamais été aussi pratique, French

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Electronic credit notices – MRX files

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myPayments - Your online customer portal

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Contactless: Le paiement n'a jamais été aussi pratique, French

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Giftcard Easy – The perfect gift for your customers

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Reporting tools of SIX Payment Services

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Mobile Voucher

Your payment terminal as a top-up point for prepaid mobile phones

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Giftcard Easy – App

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Paying has never been so convenient

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Giftcard Easy – The perfect gift for your customers

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Cash Back

Shopping and withdrawing cash in one go

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Giftcard Easy - App

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Omni-channel – SIX solutions for increased efficiency and enhanced customer satisfaction

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TIM connects – Integrating payment terminals made easy

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Lane 5000 PINPAD - Integrated terminal with a large display

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yomani XR - The simple and intuitive terminal

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yomani

Yomani XR - The simple and intuitive terminal

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yoximo MOBILE - The flexible and hard-working terminal

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Terminal Services Overview

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iSelf VENDING

It’s now easier than ever before to make payments at an unattended point of sale.

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PRIMUS clever

Reduced to the essential – inexpensive price

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Desk 3500 COMPACT - The fast and compact terminal

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cCredit

cCredit with yomani touch XR - the payment terminal with touch function

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Refund process for purchasers

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Saferpay

Saferpay product packages EUR

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Fraud Free

Fraud Free – Less fraud, more revenue

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E-commerce acquiring (Austria)

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DCC in e-commerce (CHF)

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Saferpay

Saferpay product packages CHF

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Secure PayGate

Secure payments over the Internet – without your own Web shop

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Masterpass

Masterpass - the secure wallet solution for easy payment

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Card acceptance for your e-commerce business

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Saferpay - The secure payment solution for your online shop

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Paying has never been so convenient

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TWINT

TWINT in e-commerce - Quick guide

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TWINT

TWINT on payment terminal - Quick guide

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Giftcard Easy – Supplement to the terminal operating manual for xenta and xentissimo

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Giftcard Easy – Supplement to the terminal operating manual for yomani and yoximo

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Mobile Voucher

Supplement to the terminal operating manual

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davinci VENDING

Quick setup for davinci VENDING

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mPRIME short instruction

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davinci VENDING

Installation and commissioning guidelines for davinci VENDING

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Ingenico EFT930

The most important Ingenico EFT930 functions

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Instructions for installing the mounting plate or swivel base on a yomani terminal

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mCashier

mCashier User Guide

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davinci

User guide davinci PINPAD/davinci AUTONOM

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Ingenico i5100

The most important Ingenico i5100 functions

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The most important yomani/davinci functions

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yomani

User guide - yomani AUTONOM / yomani COMPACT / yomani PINPAD

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davinci VENDING

Technical Information davinci VENDING

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Quick guide Saferpay Mail-/Phone-Order

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Presence payment with credit cards - Instructions for processing manual transactions as a result of malfunctions

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mPRIME – everywhere your customers are

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Customer Information on Data Protection

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Maestro security features

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European Region as defined by Visa and MasterCard

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PCI

PCI DSS compliance instructions Security standards for merchants

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Schedule of Fees for Payment Services (Poland)

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Rental car reservation with a credit card

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DCC at a glance INT EN

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DCC at a glance CH EN

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Mobile Voucher - Your payment terminal as a top-up point for prepaid mobile phones

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Important guidance regarding a reservation cancellation

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Hotel reservation by means of down payment with a credit card

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Visa Electron security features

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Mobile Voucher

«Mobile Voucher» Sales Data Sheet for the «Voucher Services» Agreement

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Distance payments with credit cards - Datasheet for telephone authorizations

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The ten golden rules of security

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V PAY security features

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PAN truncation – 12 “x’s” stand for greater security

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Instructions for the acceptance of UnionPay

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The goCard! mPRIME package

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JCB security features

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Skimming prevention at payment terminals both inside and outside

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Manual processing

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Our service for your payment terminal

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e355 MOBILE PINPAD

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Diners Club card security features

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Schedule of fees for payment services within distance business, Switzerland

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Mail-/Phone-Order - Data sheet for fax orders

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Security tips for Mail-/Phone-Order

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E-commerce solutions

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Saferpay

E-commerce: Saferpay JSON API

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Distance Business Proposal

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Mastercard Security Features

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Increased security with the CVV2/CVC2/CID card verification value

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Supplemental Agreement “myPayments Classic”

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Supplemental Agreement “myAnalytics”

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General Business Conditions for Giftcard Easy

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General Business Conditions for myPortal

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General Business Conditions for myPortal

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General Business Conditions for myPortal

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Conditions governing use of the Maestro card

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General Business Conditions for myPayments

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General Business Conditions for myPayments

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The hospitality solution - Customised payment solutions for the hotel and catering industry

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PCI DSS

Secure processing of card payments in the hotel business

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Image brochure SIX Payment Services

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The Parking Solution - Secure payments for parking facilities

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The retail solution - Customised payment solutions for your company

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Integrated Payment Solutions for hospitality, parking and web

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myPayments - Functionalities

Demo

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Payment terminals for your point of sale

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The petrol solution - Integrated payment solution for your petrol station

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The e-commerce solution

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Quick guide - Using Alipay at the terminal

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Information for Integrators July 2010

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Giftcard Easy - FAQ

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Giftcard Easy Webshop - FAQs

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myPayments CSV Report Processor Specification

Each record of the CSV merchant notice has exactly one settlement entry segment. This corresponds a single entry within a settlement. The total amount settled by a settlement is the net sum of each settlement entry (“Gross amount” + “DCC kickback” + “Service fee”) within this settlement segment.

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Chinese visitor guide

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Giftcard Easy - pricelist

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Giftcard Easy - Price list

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Identification duties in relation to the anti-money laundering law – Data record update (EULUX)

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Schedule of fees for payment services within presence business (Switzerland)

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