Service & support Cleaning your terminal Instructions for regular cleaning How do I clean my terminal the right way? Do: Clean your terminal with an ethanol-based pre-moistened wipe or moisten a cloth with 70-75% ethanol. Don't: Do not spray household cleaners or surface disinfectants directly on your terminal. Important: treat your terminal like a smartphone or notebook. Do not use cleaning agents that you would not also use to clean these devices. Choosing the right cleaning agentWe recommend using a solution of at least 70% ethanol and water. Do not use ordinary cleaning agents or disinfectants, as they could damage your device. Also refrain from using harmful products such as solvents like acetone or white spirit. Do not use isopropanol. Cleaning the displayClean the display of your terminal with an antistatic cloth. Cleaning the card readerClean the card reader with our cleaning cards. Insert the white cleaning card into the card reader and pull it out again. Do this several times, always using the same side of the cleaning card. Order cleaning cards here: www.six-payment-services.com/material-orders How often should I clean my terminal?If only a handful of people use your terminal every day, a daily cleaning is sufficient. However, if you carry out numerous transactions in a single day, we recommend cleaning your terminal several times daily. Additional safety tips Encourage your customers to make contactless payments. Install a hand sanitizer dispenser next to your terminal and encourage your customers to disinfect their hands before using the terminal. Following these simple steps will help you to protect and reassure your customers and employees that your organisation is doing everything it can to prevent the spread of infectious diseases. Downloads Cleaning your terminal - Instructions for regular cleaning Downloads Cleaning your terminal - Instructions for regular cleaning