Learn more Payment Security Security for cashless payments For your and your customer's peace of mind The highest security is our standard Security at Worldline is not just a promise. Whether it’s in retail, e-commerce or m-commerce - all the payment solutions from Worldline are subject to the international rules of the Payment Card Industry Security Standards Council (PCI SSC) and the EMV security standard and are 3-D Secure. Data security and PCI DSS standard All Worldline payment solutions are certified according to the strictest criteria of the Payment Card Industry Security Standards Council and therefore offer the highest level of security. You can rely on them at all times in your day-to-day business. PCI DSS PA-DSS PCI PTS 12-times protection against abuse and card theftPCI DSS (Payment Card Industry Data Security Standard) is the global security standard for card data. It reliably protects you and your customers from misuse and card theft and insures a save cashless payment process. As a service provider and merchant who transmits, processes or stores card data you are obliged to comply with PCI DSS and verify compliance. Worldline supports you in implementing the twelve mandatory security requirements. The 12 security requirements Installation and maintenance of a firewall configuration to protect card holder data. No default system-password settings and other default security parameters supplied by the vendor. Protection of stored card holder data. Encrypted transmission of card holder data via open, public networks. Protection of all systems from malware and regular update of anti-virus software and programs. Development and maintenance of secure systems and applications. Restriction of access to card holder data according to business information needs. Identification and authentication of access to system components. Restrict physical access to card holder data. Monitoring and supervision of the entire access to network resources and card holder data. Regular testing of the security systems and processes. Maintain an information security guideline for all the staff. Your benefits with the PCI DSS conformity Increased data security and improved protection for your customers: The infrastructure and the security precautions are periodically reviewed and thus any need for action is detected early on. Protection against financial damage: The card organisations do not impose any or only lower penalties on merchants who were PCI DSS compliant (“safe harbour”) at the time the card data was stolen. Protection of the company image: Thanks to increased security, customer confidence is strengthened and can be expanded. Regular check of your systems PCI certification Depending on the annual transaction volumes, validation is based on an onsite assessment or a self-assessment questionnaire (SAQ). With the PCI DSS Merchant Portal, Worldline provides you with a certification platform that guides you step by step through all necessary certification processes. Via this platform, merchant companies can, provide proof of compliance with the applicable PCI DSS requirements of, upon written request. If you have not yet been contacted, please feel free to contact firstname.lastname@example.org. Secure payment applications are our standardThe Payment Application Data Security Standard (PA-DSS) is a worldwide security standard for providers of secure payment applications. The solutions from Worldline fully comply with this standard. As a merchant, you can rely on these certified solutions. In this way, you can significantly reduce the theft of card data and reliably protect your company and your customers. Play it safe – with PIN-capable payment terminals from WorldlinePCI PTS (Payment Card Industry PIN Transaction Security) is the global security standard for payment terminals. The requirements serve to protect against fraud through the secure entry and transmission of PIN data. All payment terminals from Worldline are certified according to this standard and offer you and your customers the greatest possible protection against data theft. 3-D Secure 3-D Secure is the security standard for online payments. With 3-D Secure, cardholders have to verify their identity in an additional step. This makes e-commerce significantly more secure for them. And as a merchant, you are protected against payment defaults. How does your customer know a web shop is using 3-D Secure? The “Visa Secure”, “Mastercard Identity Check” and “American Express SafeKey” logos refer to it. With 3-D Secure, payment by inputting an additional personal code is significantly more secure compared to other payment methods. Cardholders verify their identity with the card-issuing bank prior to payment. Pay securely onlineOffer your customers the greatest possible degree of security. This creates trust for your customers. At the same time, we offer you the necessary protection against payment defaults. Find Out More EMV security standard EMV is a technical standard for card payments and ensures that card data is transmitted securely. Authentication and data transfer takes place via a microprocessor chip. Card data is stored twice on the credit or debit card: on the magnetic stripe and on the chip. Today’s technical standard is the anti-counterfeit chip. If a payment terminal is equipped with a chip reader, authentication takes place automatically via the EMV chip and not via the technically outdated magnetic stripe. When paying with EMV, the cardholder identifies himself by entering his personal identification number, the PIN. The card is thus much better protected in the event that the card is lost than with a signature. It will be a few years before PIN payment is accepted worldwide. The payment terminals from Worldline, however, are all equipped with EMV chip readers as standard. Safety and security for your payment terminal Card payment is one of the safest payment methods around. Nevertheless, attempts to manipulate terminals or gain access to external accounts are persistently made. If fraudsters succeed in making purchases in your store with stolen or forged credit card data, it will cause major damage because you as a merchant are liable for the financial loss. We want to protect you and your customers and help you to combat this risk at an early stage. What do you do if someone tries to distract you during the payment process? Or if there are any irregularities during the payment process? Follow our tips on the secure processing of card payments and protect your payment terminals from unauthorised access. How do I protect myself and my terminal from fraud?Our tips can help you protect yourself from card or terminal fraud and limit or eliminate potential damage to your business. Find Out More Downloads Certificate of PCI Compliance V3.2.1 (Worldline Switzerland Ltd.) PCI PCI DSS compliance instructions security standards for merchants Customer information on Data Protection Show More Products Point of sale solutions Payment terminalsAt Worldline, it doesn’t matter how large or small your company is or what sector you operate in: you can choose from a broad range of secure, reliable and efficient payment terminals to find your ideal cashless payment solution. Products Payment options Payment optionsThanks to the seamless acceptance of Worldline, you can offer your customers the option of paying with all common payment methods, including credit and debit cards as well as mobile payment solutions. This not only increases customer satisfaction, but also the probability of spontaneous purchases. Products Tailored support with Worldline service packagesOur comprehensive range of service packages means Worldline can offer you precisely the kind of support your company needs. So no matter what happens, you can rely on our professional assistance anytime, anywhere! Products Service and support for your company Service and support for your company Full services for commercial network operation provide you and your business with seamless and reliable support in all areas. Products Point of sale solutions Payment terminalsAt Worldline, it doesn’t matter how large or small your company is or what sector you operate in: you can choose from a broad range of secure, reliable and efficient payment terminals to find your ideal cashless payment solution. Products Payment options Payment optionsThanks to the seamless acceptance of Worldline, you can offer your customers the option of paying with all common payment methods, including credit and debit cards as well as mobile payment solutions. This not only increases customer satisfaction, but also the probability of spontaneous purchases. Products Online payments Online paymentsWhether you’ve just launched your first web store or are a long-standing e-commerce service provider, Worldline is your go-to specialist for online payments – it has a broad range of services to help give your business a boost on the world wide web.