With the registration for this service the user confirms that he/she has read, understood and accepted the following notices:

In order for Worldline to provide an individual access/login to the user for the service, Worldline requires identifying data from the user as displayed in the application form. Such data may include the first/last name, the user name chosen by the user, e-mail address, phone number(s), address or place of residence, type or name of employer or, depending on the service, birthdate (collectively referred to as “Personal Data”). In addition, Worldline may process the data of registration and cancellation. Without obtaining the Personal Data from the user, Worldline is not in a position to create a personal login for the user and may therefore not grant access to the service.

The user agrees that Worldline processes all Personal Data as obtained from the user in the course of the registration, the use of the service or as a result of the cancellation. The user also agrees that Worldline evaluates the kind, frequency, intensity and other aspects of the use of the service in order to enhance or adapt the service. Worldline will process Personal Data for a maximum of 10 years as of the cancellation of the service by the user or the discontinuance of the service by Worldline.

In the context of the present service, the following unit within Worldline is responsible for handling queries related to the processing of Personal Data:

Global Data Protection Support
Hardturmstrasse 201
CH-8005 Zurich

Any questions relating to data protection can also be directed to the Data Protection Officer of Worldline:

Hardturmstrasse 201
CH-8005 Zurich

Additional information regarding data protection at Worldline can be found in the Privacy Statement.

Privacy Policy

This is a specific Privacy Policy for onboarding with Six Payment Services through this website. It provides you with details of how we collect and use your data in the onboarding process.

Six Payment Services acts as a data controller, defining the purposes and means for processing your personal data. We process your personal data to deliver our services and process your onboarding. Since we are legally mandated to comply with other requirements, we will be unable to process your application for onboarding should you elect not to provide us with any of the documents required for the onboarding process. 

This privacy policy should be read in conjunction with the general Privacy Policy


What personal data do we collect?

We collect, store, and use:

  • Information which is mandatory in order to proceed with the onboarding process:
    - Identification data, such as name, legal name, citizenship, passport, ID
    - Contact data, such as address, email and telephone number, date of birth, nationality
    - Specific Anti-Money Laundering information, such as bank statements, account number, bank account holder’s address, certificate of incorporation.

  • Information you automatically provide us when entering our website, such as:
    - IP Address
    - Location Data
    - Information regarding the browser, such as language and screen resolution

  • Information which you choose to provide us.

As part of your onboarding, we do not collect sensitive data from you, please do not share such information if not explicitly required by Worldline.

Our website is hosted on six-payment-services.com. When you visit our website, we automatically collect information required for the website to operate through cookies, you can get more information and change your preferences in our Cookies Policy.


How do we use your personal data?

We use your personal data for the following specific purposes:

  1. To process your onboarding.

  2. To perform Know Your Customer / Customer Due Diligence checks.

  3. To perform Anti-Money Laundering checks.

  4. To open contracts set up in systems.

  5. For tax purposes.

  6. To provide you with information about goods and services.

  7. To conduct business statistics (Analytics).

We may also use your personal data for any other related or compatible purposes to manage and maintain our relationship with you.


On what legal ground do we process your personal data?

We are only allowed to process your data based on one of the grounds permitted by law. We will only use your personal data for one or more of the following reasons:

Performance of a Contract – We need your personal data for concluding your onboarding process and opening accounts.

Legal Obligation – The law lays down many rules that we have to comply with, these rules state that we have to keep record of your personal data and occasionally provide it to others. This is the case with Know Your Customer steps, Anti-Money Laundering checks and any other tax purposes.

Legitimate interest of SIX Payment Services or other third parties – We can use your personal data if we have a legitimate interest in doing so, provided that your right to privacy does not override. Such might happen when we send you marketing campaigns.

Consent – In exceptional cases we will rely on your consent to send you our newsletter and promotional emails.

Purpose Legal Ground



To contact you and provide you with the requested information





Performance of a contract





To send you our online newsletter





Legitimate Interest / Consent





To send you marketing campaigns





Legitimate Interest / Consent





To record personal phone calls for quality reasons





Legitimate Interest 





Anti-Money Laundering Laws





Legal Obligation





To analyse the use of our website





Legitimate Interest / Consent





To use third-party embedded functions





Legitimate Interest/ Consent





To identify and prevent fraud





Legitimate Interest 





Perform Due Diligence and Know Your Customer Checks





Legal Obligation



How we collect personal data

We collect your data automatically when you navigate and browse our website, such as your IP address, language preferences, and geolocation.

We collect your data when you upload documents and make use of our online forms.

We also collect data from third parties.

In some exceptional cases we might rely solely on your consent to process your personal data, i.e. such as when you have indicated that you would like to be contacted with marketing communications.

You can always choose whether you wish to receive promotional emails, SMS messages or phone calls regarding a product, you might cancel this subscription in our account preferences or by contacting the local data protection officer or by clicking on the “unsubscribe” link in any communication that we send to you.


Third parties

Some of the content, advertising and functionality of our products and services may be provided by third parties, such as:


IDnow GmbH, Auenstr. 100, 80469 Munich, Germany offers a portfolio of identification and document signing services. IDNow is one of our trusted partners for person identification via IDnow Videoident of IDnow Autoident service and for electronic signiture via IDnow eSign.


Worldline S.A., River Ouest 80, Quai Voltaire, 95870 Bezons, France offers an identification and document service. Worldline S.A. is one of our trusted partners for person identification and electronic document signing via their product AbsolutTrust.


Do we transfer personal data to third countries?

When transferring your personal data to entities outside of the European Economic Area we ensure effective safeguards are put in place to guarantee your data has the same level of protection, specifically by signing Standard Contractual Clauses.

We will never transfer your data in situations where we consider your data will not have the same level of protection.


How do we secure the collected data?

We employ technical measures to ensure your data is secured, such as:

  • We encrypt data when they are at rest and during transfer.

  • We reduce the data storage time to a minimum that is required to perform the agreed contract and to meet the legal requirements for data retention.

  • We reduce the number of people and systems who have access to the data to a minimum

  • We log and actively monitor the access to the data.


How long will we keep your personal data for?

We only store your data for as long as it is necessary to fulfil the purposes for which we collected it, such as maintaining our relationship with you. Nonetheless, we are obliged by law to retain your data for customer due diligence for a minimum of 10 years after the end of the relationship.


How can you exercise your rights?

Under certain situations you have the right to access, rectify, erase, restrict the processing, object and ask for data portability, you might be able to do so through your personal account or by contacting the local Privacy department.

You also have the right to lodge a complaint with a supervisory authority in the terms explained in our privacy policy


Changes to the privacy notice

We reserve the rights to unilaterally modify this policy according to applicable law. We post the changes in this notice, and if we consider them to be too significant for users, we will contact them by email.