Where efficiency is part of everyday life: Luxembourg Airport relies on SIX

Where efficiency is part of everyday life: Luxembourg Airport relies on SIX

Airports are a symbol of logistical achievement. But if you think of this only in terms of aircraft, then you should think again. Every day thousands of passengers travel to or from the airport by car. This means that sufficient parking spaces – and efficient payment processes – must also be in place.

For Luxembourg Airport, a smoothly functioning infrastructure for cashless payments in the car park is essential, as 9 out of 10 customers pay here by card. SIX Payment Services supports Luxembourg Airport by equipping it with the requisite payment terminals and integrating these into the existing system landscape, as well as ensuring card acceptance for all major international cards. "For us, it was important to be able to accept as many payment cards as possible. We must also be able to rely on our payment solution being certified in line with the highest global security standards, and paying at the machines must be fast, reliable and easy. In addition, the solution must fit seamlessly into our system environment. SIX managed to meet all of these criteria – we were impressed!" declared Claudine Leinenveber, CEO of Luxembourg Airport.

But a fully functioning payment infrastructure also involves good cooperation and reliable support. Claudine Leinenveber underlined this fact, commenting that "the cooperation with SIX is extremely satisfying, even in this complex project. We have a point of contact for any issues we may have and SIX provides us with expert, committed support. I would happily recommend SIX to anyone, and we are now also considering implementing one of SIX's e-commerce payment solutions."

At Luxembourg Airport, the focus is on passenger convenience – and the payment solution in the car park helps the airport maintain its reputation as one of most pleasant in all of Europe.

Luxembourg Airport

Luxembourg Airport processes around 850 flights to 84 destinations a week. It has a capacity of 2 million passengers per year, and in 2013 it was named one of the most pleasant airports in Europe based on a passenger survey carried out by Belgian consumer organizations. Its car park offers over 4,000 parking spaces.