Urban, fresh, inspiring: the seven 25hours Hotels spread across five European cities offer design-conscious travelers the perfect place to rest their weary heads. SIX Payment Services is proud to be a partner of the hotel chain, which since 2013 has used the Hospitality Solution from SIX for all of its establishments − a customized payment solution that provides everything hotels need for cashless payments from a single source.
This means that the hotels have a single point of contact for all their cashless payment needs. "It's a major advantage for us. The topic of cashless payments is extremely complex and it's not always easy to understand exactly who's doing what. But, with SIX, all we have to do is pick up the phone and make a single call," says Sylvain Vodermaier, Rooms Division Manager of the 25hours Hotel in the Museum District in Vienna.
At the heart of the Hospitality Solution is the integration of all points of sale into the hotel's or hotel chain's Property Management System (PMS), meaning that all payments can be managed and monitored centrally. Not only does this make the whole process much more efficient, it also makes it a lot easier to use, all but eliminating errors when inputting and reconciling data. This is confirmed by Urs Birbaumer, Rooms Division Manager at the 25hours Hotel in Zurich West: "The Hospitality Solution makes us quicker and more efficient at reception, while integrated systems give us peace of mind that we will encounter less or even no errors when processing card payments."
The payment solution also comprises payment terminals, the acceptance of all major global cards, additional services such as dynamic currency conversion (DCC), an e-commerce application and individualized support. "We love working with SIX! We receive excellent and − above all − fast support. It's just fantastic," says Sylvain Vodermaier, enthusiastically. "And we can be safe in the knowledge that all processes meet the latest PCI security standards."