Marc Nondonfaz has 25 years of experience at SIX, first as a Project Manager in the IT department and then as an E-commerce specialist for Luxembourg within the sales department for now 5 years.
DCC: pamper your international customer base
DCC (Dynamic Currency Conversion) allows your customers to pay their purchases directly in their home currency. An additional service that is very much appreciated by merchants in Luxembourg, as it has financial benefits both for you and your international customers.
DCC means that you can offer your international customers the option of feeling at home when they make a payment at your brick-and-mortar or online shops. In fact, your terminal automatically recognises the home currency of your customer’s card, and offers them, at the simple touch of a button, the choice to pay in the currency of their choice. Your business customers also benefit; information about the exchange rate charges are available straight away on the till receipt and make the settlement of travel expenses easier.
Besides, by using DCC, we are giving your customers the assurance that they will benefit from the best exchange rate, updated daily and guaranteed. Moreover, if they make a payment on a terminal that is converted at a more attractive rate of exchange, on the same day and with the same card, we will reimburse them the difference straight away.
For your part, you will enjoy exceptional benefits. First and foremost: a reduced commission rate is applied on each of the transactions completed using DCC. With DCC, you will therefore make savings that are logged as part of a monthly report. This overview will indicate your potential savings thanks to DCC and also give you advice on how to maximise them.
Equally, the most common currencies are accepted/managed by DCC – which will please your customers. Additionally, the payment process will remain unchanged for you. A simple additional step will be added by your customer, asking them to choose the currency for the payment.
Choose SIX!SIX Payment Services has the right solution for you.